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Troubleshooting
Troubleshooting
Having technical issues with your camera, microphone or the Icebreaker platform? This will help.
13 articles in this collection
Written by
Tyler Bennett
General
Troubleshooting: I can't log into the site
What to do if you can't log into Icebreaker
Written by
Tyler Bennett
Updated over a week ago
Troubleshooting: I can't get into an event
What to do if you can't get into an event
Written by
Tyler Bennett
Updated over a week ago
Troubleshooting: I can't see or hear the host in the main room
What to do if you can't see or hear the host in an event
Written by
Tyler Bennett
Updated over a week ago
Troubleshooting: I can't see the video that the host is sharing in the main room
What to do if you can't see or hear the video
Written by
Tyler Bennett
Updated over a week ago
Troubleshooting: I matched with the same person more than once
What to do if you match with the same person more than once (in a large group)
Written by
Tyler Bennett
Updated over a week ago
Troubleshooting: I didn’t match with anybody
What to do if you didn't match with anybody
Written by
Tyler Bennett
Updated over a week ago
Troubleshooting: I can't Join the Stage
What to do if you can't join the stage in the main room
Written by
Tyler Bennett
Updated over a week ago
Troubleshooting: I can't see the Join Stage button
What to do if you can't see the Join Stage button
Written by
Tyler Bennett
Updated over a week ago
Camera and Microphone
Troubleshooting: Camera and Microphone
The most common issues with cameras and microphones and how to fix them
Written by
Tyler Bennett
Updated over a week ago
Partner Audio / Visual
Troubleshooting: I can't see my partner
What to do if you can't see your partner during an in-game match
Written by
Tyler Bennett
Updated over a week ago
Troubleshooting: I can't hear my partner
What to do if you can't hear your partner in an in-game match
Written by
Tyler Bennett
Updated over a week ago
Troubleshooting: I can't see or hear my partner at all
What to do if you can't see or hear your partner in an in-game match
Written by
Tyler Bennett
Updated over a week ago
Troubleshooting: My partner can't see or hear me
What to do if your partner can't see or hear you in an in-game match
Written by
Tyler Bennett
Updated over a week ago