The Sample Chair Program allows dealers to order a limited number of chairs each year at a discounted rate for showroom, demo, or customer evaluation purposes.
All sample chair orders are managed directly through the ICON Portal.
What’s Included
Up to 5 sample chairs per dealer per calendar year (January–December)
75% discount on each sample chair
Any eligible chair may be selected
Shipping options:
– Ship to your location, or
– Ship directly to your customer
Assembly: Dealers are responsible for chair assembly
How to Order a Sample Chair in the Portal
When your order qualifies for a sample chair, you’ll see a Sample Chair option during checkout.
At checkout, select “Convert Order to Product Sample.”
A confirmation window will explain the sample program and your remaining annual quota.
Choose one of the following:
Accept
A sample order is created and auto-approved
The chair counts toward your annual sample limit
Reject
The order proceeds as a standard order
No sample quota is used
Once accepted, the sample order processes like any other ICON order.
Important Things to Know
You must accept or reject a sample offer before starting another sample order
If you reject the sample option, it does not count toward your annual limit
Sample orders are clearly labeled as Sample in the portal
Your remaining sample count updates automatically after each accepted order
Program Rules & Limits
Annual limit: Maximum of 5 sample chairs per dealer per year
No duplicate SKUs:
The same chair SKU cannot be requested more than once as a sample
Quantity limit:
One chair per SKU per sample order
Discount stacking:
Sample discounts cannot be combined with other discounts
Office - Canada 1.844.888.5555
Office - USA 1.866.286.9438