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How can I cancel my subscription?

Written by Elena

Cancellation procedures vary by payment method.

Credit/Debit Card: Go to the Subscription tab in your account and click the Cancel button. The system offers a pause option for 1–3 months; select "No, unsubscribe" for complete cancellation.

Alternative payment methods:

  • PayPal: Cancel through your PayPal account settings

  • Apple Pay: Settings → Apple ID → Subscriptions → Icons8 icons → Cancel

  • Microsoft Store: Manage cancellation in your Microsoft Store account

  • WeChat Pay: Contact Icons8 support

Important notes:

  • Unused credits disappear when your subscription expires

  • You can pause instead to preserve credits

  • Unlinking a card through the Link service does not constitute cancellation

  • If an invoice was already issued before you canceled, the system may keep trying to collect that payment. Canceling stops future renewals but doesn't void an existing invoice. Contact support if you still see charge attempts after canceling — we'll void the open invoice.

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