Path: Community Settings >> Dashboards >> Incoming Moderation
The moderation dashboard has a unique feature of creating replies and saving it for repetitive use by the moderators for quick and accurate responses.
You can add a saved reply by clicking on the down arrow visible in the comment box.
We also have few responses that are available in the system which can be edited or used as it is.
You can always create new replies on the Moderation Dashboard by down arrow sign on the right sign of the box in which we type the message.
Creating a new Saved Reply is simple as it looks.
- Click on create new link.
- Add a title or name for the reply.
- Type in your message that you would like to be saved.
- Click on the "Save" button.
In the below screenshot we have created Stage Movement is the Saved Reply the moderator has created.
Next time you would like to use a saved reply, click on Add Saved reply option and select the Saved replies of your choice. You can also add in more words or messages in the same reply if you wish to.