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DNS propagation issues

ssl related issue

Shoham avatar
Written by Shoham
Updated over 2 years ago

I see that the SSL isn't updating for your live site.

I apologize for the inconvenience.

Please check the DNS settings for your domain here - https://www.whatsmydns.net/.

Check the A record and the CNAME. They should appear as:

A record - Host --> @ (empty) points to --> 34.96.116.138

CNAME - Host --> WWW points to --> im-router-service.com

If they are like the records above it's a DNS propagation issue. Unfortunately there’s not much we can do other than wait for this issue to resolve itself.

Please also check the CAA settings for your domain - https://www.whatsmydns.net/#CAA/.

The CAA field should be empty, like this -

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