I see that the SSL isn't updating for your live site.
I apologize for the inconvenience.
Please check the DNS settings for your domain here - https://www.whatsmydns.net/.
Check the A record and the CNAME. They should appear as:
A record - Host --> @ (empty) points to --> 34.96.116.138
CNAME - Host --> WWW points to --> im-router-service.com
If they are like the records above it's a DNS propagation issue. Unfortunately there’s not much we can do other than wait for this issue to resolve itself.
Please also check the CAA settings for your domain - https://www.whatsmydns.net/#CAA/.
The CAA field should be empty, like this -