If you have a basic subscription that means you don't have SSL connection for your site. What you need to do is to upgrade your account to Pro.
If you're currently paying for a yearly subscription all you need to do is to purchase a yearly SSL subscription (75$ per year). That will match the worth of an annual Pro subscription.
You can complete the purchase using this link - https://checkout.bluesnap.com/buynow/checkout?sku3504224=1&storeid=371840
Once the purchase is complete please let us know, and we'll send you further instructions to add our SSL to your domain name.
If you're currently paying for a monthly subscription what you need to do is to purchase a new monthly pro subscription (21$ per month). We'll then replace the subscription with the new one on our end.
You can complete the purchase using this link - https://checkout.bluesnap.com/buynow/checkout?sku3539814=1&storeid=371840
Once the purchase is complete please let us know, and we'll send you further instructions to add our SSL to your domain name.