To make a claim and request a return label, register your request at https://ecomarket.shipping-portal.com/rp/
We thank you for indicating the reason for the return.
A return label will be sent to you and you can then deliver the return package to a Bpost relay point. You will find the list of the relay point closest to you here:
https://www.bpost.be/en/points-of-sale?center=filter_ac_11%2Cfilter_ac_9%2Cfilter_ac_21%2Cfilter_ac_22&services=