Thank you for reaching out!
In order to ensure the safety and privacy of information for your organization and in accordance with our SOC 2 Compliance, Industry Weapon agents are unable to create new users in your CommandCenterHD account, but your organization's system administrator will be able to assist you.
Don't know who the admin contact for your account is? Please reach out to your Industry Weapon Account Manager by calling 877-344-8450, option #2 and they will assist.
If you are an administrator and need instructions on how to add a new user, click here for the article.