FAQs

Some of the most commonly asked questions about our software and digital signage in general.

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19 articles in this collection
Written by Craig Hanna and Shem Dumael

Accounting and Billing Department

Accounts receivable, Accounts payable, invoicing, order processing
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Written by Craig Hanna
Updated over a week ago

Audio and Sound

Considering sound with your digital signage? Take this article into consideration.
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Written by Craig Hanna
Updated over a week ago

Commonly Used Terms

Glossary, abbreviations and acronyms used in CommandCenterHD
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Written by Craig Hanna
Updated over a week ago

How do I purchase a license, hardware and / or process a renewal?

Your account manager will help you add licenses, devices, apps, process renewals, and help you every step of the way with your signage.
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Written by Craig Hanna
Updated over a week ago

Logging Into CommandCenterHD

If you are experiencing an issue trying to log into your CommandCenterHD account, check out this article.
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Written by Craig Hanna
Updated over a week ago

Login Reminders

A few quick reminders in case you forgot your Password or URL
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Written by Craig Hanna
Updated over a week ago

Password Reset

Simple steps for resetting your password when logging into CommandCenterHD.
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Written by Craig Hanna
Updated over a week ago

Please create a CommandCenterHD account for me, my boss, my direct report...

This article will explain the process for having a new user added to your CommandCenterHD (CCHD) account.
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Written by Craig Hanna
Updated over a week ago

Supported Media Types for Digital Signage

Supported formats for images and videos
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Written by Shem Dumael
Updated over a week ago

Supported Video Formats

What video file formats are supported in CommandCenterHD?
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Written by Craig Hanna
Updated over a week ago

What kind of ROI can I expect from digital signage?

Return on Investment (ROI) for Digital Signage
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Written by Craig Hanna
Updated over a week ago

YouTube

Can I play videos from You Tube?
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Written by Craig Hanna
Updated over a week ago