What is the size and weight of Mu tag? 

Thickness: 4.63 mm (0.1822 inches); Width: 15.49 mm (0.6098 inches); Length: 35 mm (1.3779 inches). Weight: 3 grams (0.1058 oz)

How can I get my money back?

It's very simple. Just return the product to us and no question asked. We will issue the full refund within 2 business days. 

Who should I contact if I have any question?

Please email us at support@informu.io or click the Intercom chat box on your right. 

Is Mu tag rechargeable? How?

Yes. It has a built-in rechargeable battery. It can be recharged through our proprietorial Mu charger

Is my device compatible with Mu tag? 

As of January 2020, Mu tag is only compatible with iPhone 6 or newer with iOS 11 or newer. Android application is coming soon. 

 Is Mu tag water resistant? 

Yes. 

Where to download the iOS app? 

Great question! Here is the link to download the iOS app. 

How to set up your new Mu tag with iOS app? 

Please read the guide here

How long Mu tag lasts with a single charge? 

It lasts around 3 weeks with a 40-minutes charging time.  

How to charge Mu tag with Mu charger?

Please read the guide here

How to use Mu fob and Mu holder? 

Please read the guide here

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