Understanding the Refund Process for Replacement Screens
Infotainment provides a refund process for customers purchasing replacement screens. Below, we outline the steps and key information you need to successfully complete the refund process.
1. Eligibility for Refund
To qualify for a refund, the following steps must be completed:
Install the replacement screen.
Confirm that the replacement has resolved your issue.
Return the original factory screen to the company. This step is necessary to initiate the refund process and qualify for the applicable core refund amount.
2. Refund Payment Method
Once your returned screen is received and processed, refunds are issued as follows:
A physical check will be mailed to the address on file. Ensure that your address is correct in the system to avoid delays.
3. Additional Notes
The "core refund amount" varies depending on the product and promotion. Please refer to your order terms for exact details.
Processing times may vary, so monitor your account or contact support if the refund takes longer than expected.
For further assistance or questions about your refund, feel free to contact our customer support team.