Lets look at how to delete purchased phone numbers in a few easy steps:
Click on the Outreach Tab
Select Dialer Settings
Choose Team Settings
Select the Trash Icon to the right of the of the phone number you wish to delete
Before deleting the phone number you will receive a confirmation date for when the number will be deleted from the queue:
When a number is deleted, it will appear as deactivated in the queue:
🔑 Note: You can cancel a deletion before the end of the billing period by clicking on the Cancel icon:
In summary, deleting purchased phone numbers only takes a few clicks. After the billing date, you can replace the number with a new one by following these instructions
Reach out to your CSM if you have any questions via email or through the in app chat service.