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Creating Trusted Domains
Creating Trusted Domains

How to create a trusted domain to allow or limit users within your organization to join your company's workspace

JD Williams avatar
Written by JD Williams
Updated over a year ago

Overview

Trusted Domains are crucial in ensuring seamless collaboration and security within your workspace. This feature allows you to streamline the registration process for users with trusted email addresses. This guide will walk you through the steps to manage Trusted Domains effectively, empowering you to control access and enhance your workspace security.

1. Accessing Company Settings

Click the profile symbol located in the lower left-hand corner of the left navigation panel to access Company Settings.

2. Navigating to Trusted Domains

Once you've accessed Company Settings, click on Trusted Domains

3. Enabling Auto-Join (Optional)

You'll find a toggle in the upper right-hand corner of the Trusted Domains page that enables or disables the Auto-Join feature. Enabling this option allows users with verified email addresses matching trusted domains to join the workspace immediately upon invitation, facilitating real-time collaboration.

Note that if Auto-Join is disabled, a workspace administrator must approve each invitation manually to grant access to new users.

4. Adding a New Trusted Domain

Click the "Add Trusted Domain" button in the bottom left-hand corner of the Trusted Domains page. Enter the trusted domain into the "Domain Verification Email Address" field. Click "Save" to add the domain to your workspace

5. Approval Process

Upon adding a trusted domain, its status will be "Pending." This means an administrator's approval is required before the domain is labeled as trusted. Administrators can review and approve new domains to maintain workspace security.

6. Managing New Users

Click on the "New Users" field at the top of the Trusted Domain page.

Here, you can access a comprehensive listing of new users, including their names, the individuals who added them, and the date of their addition. If a user was approved, it will indicate the approving authority, while denials will show the responsible party for rejection.

By following these steps, you can effectively manage Trusted Domains in Ingenious, ensuring a smooth onboarding experience for your team members and maintaining the security of your workspace.

Need additional guidance? Watch this step-by-step video:
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