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How to send custom designs for POD products?

How to send your artwork to the supplier after ordering a print-on-demand product, using live chat and your order number.

Written by Arsalan Ali

Print-on-demand (POD) products are printed with your own artwork. You send us the design file after placing the order, and we pass it to the supplier.

Print-on-demand products in AI Dropship

Submit your design file

  1. Complete the checkout process for your order.

  2. Once your order is confirmed, open the live chat and start a conversation with your order number.

  3. Tell the support agent that you are submitting a design for a print-on-demand product.

  4. Upload your design file directly in the chat.

  5. We take it from there — we send your file to the supplier so they can prepare your product for production.

Send the design as soon as the order is confirmed. Production does not begin until the supplier has your artwork, so a delay here delays the whole order.

Need help?

Contact the AI Dropship support team through the in-app chat, or by email at support@dropshiping.ai.

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