Skip to main content

How will I know if the order has been shipped by the supplier?

How to check whether the supplier has shipped an AliDrop order, and where to find the tracking number.

Written by Arsalan Ali

Once you place an order through AliDrop, the supplier processes and fulfills it through AliExpress. That is also where the shipping status and tracking live.

Check an order's status

  1. Go to Live Products in your AliDrop account.

  2. Find the product associated with your order.

  3. Click Order Details.

  4. You are taken to the matching order in AliExpress, where you can see the order status and tracking information.

Tracking details appear in AliExpress once the supplier ships. If you do not see tracking yet, the supplier is still preparing the order — this is normal in the first day or two after payment, and does not mean anything has gone wrong.

Got questions? Use the chat button at the bottom right of your AliDrop dashboard, or email support@alidrop.co.

Did this answer your question?