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How do I cancel my Smartli subscription?

The steps to cancel your Smartli subscription from the Membership tab, including the confirmation screens.

Written by Arsalan Ali

You can cancel your Smartli subscription yourself, at any time, from your account settings.

Cancel your subscription

  1. Go to Settings.

  2. Open the Membership tab.

  3. Click Cancel.

  4. At the confirmation prompt, choose I still want to cancel my subscription.

  5. On the next screen, give your reason for cancelling.

  6. Check the box confirming you want to proceed.

  7. Click Cancel to complete the process.

Cancel option on the Membership tab in Smartli Settings

Before you cancel

  • Cancel at least 24 hours before your renewal date, or the next charge still goes through. See What is Smartli's refund policy?

  • The cancellation is not complete until you finish step 7. Closing the window partway through leaves the subscription active.

Need help?

Contact the Smartli support team through the in-app chat, or by email at support@smartli.ai.

Changed your mind? Come back to Smartli anytime.

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