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How will I get order updates?

Where to find the tracking number for your Jubilee orders once the supplier has fulfilled them.

Written by Arsalan Ali

After placing an order to your Jubilee account, it's time for the supplier to fulfill the order.

Once the supplier has fulfilled the order, a tracking number will be available on your My Shopify Orders / Sample Orders tab.

Here is how a store order moves from your Shopify store to your customer:

  1. A customer places an order in your store, and it syncs to your Jubilee account automatically.

  2. You check out the order in the Shopify Orders tab and pay for it with the credit card on file. See How can I place my store orders on Jubilee?.

  3. The supplier fulfills the order, and its tracking number appears in Jubilee.

  4. Check your Shopify account to confirm the order is fulfilled.

Important: please do not click the fulfillment button on Shopify. Clicking request fulfillment will break the sync between your store and Jubilee.

For samples, the tracking number appears in the Sample Orders tab instead. See How to order sample products on Jubilee.

Got questions? Reach out to our live customer support using the chat button on the bottom right of your screen or via email at support@jubilee.beauty 😍

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