ReviewsPro
Setup, importing and collecting reviews, analytics, pricing and policies
By Arsalan1 author26 articles
- How do I use integrations, referrals and Google stars?Connecting ReviewsPro to tools like Klaviyo and Shopify Flow, running a referral program, sharing reviews on social media and showing stars in Google.
- How do I set up review emails and notifications?Setting the sender name, sending review emails from your own domain, email footer settings, and choosing which notifications you get.
- What can ReviewsPro’s AI do?The AI features in ReviewsPro: reply drafts, review summaries, suggested answers, translation, spam filtering, email rewriting and insights.
- What are store reviews?Collecting and showing reviews about your store as a whole, such as shipping and service, and replying to them in ReviewsPro.
- How do Questions & answers work?Letting shoppers ask questions on your product pages, answering them with AI suggestions, and Q&A settings in ReviewsPro.
- How do I choose which reviews are published automatically?Setting auto-publish rules, holding reviews with links or profanity, the AI spam filter, blocked words and low-rating alerts in ReviewsPro.
- How do I change my plan or update my payment method?Upgrading or switching your ReviewsPro plan, monthly or yearly billing, updating your card, invoices, and billing through Shopify.
- How do I move my reviews from another review app?Migrating reviews, photos, replies and Q&A from Judge.me, Loox, Yotpo, Stamped, Ali Reviews or Okendo into ReviewsPro.
- How do I import reviews from a CSV file?Preparing a CSV file of reviews, matching its columns, fixing problem rows and importing it into ReviewsPro.
- Why aren’t reviews showing on my store?Checking the ReviewsPro app embed, widget status and display rules when reviews don’t appear on your Shopify store.
- How do I connect my Shopify store?Connecting your Shopify store to ReviewsPro, what access it needs, connecting more stores and fixing connection problems.
- How do I sign up, log in or reset my password?Creating your ReviewsPro account, the ways to log in, resetting a forgotten password and managing your sign-in details.
- What is ReviewsPro?What ReviewsPro does for Shopify merchants: importing, collecting, showing and moderating reviews, with AI help, from one app.
- How to import reviews?Bringing existing reviews into ReviewsPro from AliExpress, Amazon, a CSV file or another review app, and undoing an import.
- How to collect reviews?Turning on automatic review-request emails in ReviewsPro: timing, reminders, email design, incentives, one-off requests and tracking results.
- How to manage reviews?Moderating reviews in ReviewsPro: finding the ones that need attention, publishing, hiding, featuring, replying with AI help, and setting auto-publish rules.
- How to set up ReviewsPro?Signing up for ReviewsPro at app.reviewspro.ai, connecting your Shopify store, the three setup steps and turning on your review widget.
- How do I use the Analytics?Reading the ReviewsPro Analytics page: reviews collected, email performance, revenue influenced by reviews, and which products need reviews.
- Where can I customize my product reviews?Using Widgets in ReviewsPro to choose, design, place and publish the review widgets on your Shopify store.
- Why does the 7-day trial cost $1?Why ReviewsPro’s 7-day trial starts with a $1 charge, what the trial includes, and how to start your plan early or cancel.
- How do I cancel my ReviewsPro subscription?Cancelling or pausing your ReviewsPro plan from Settings → Billing & plan, and what happens to your reviews.
- How much does ReviewsPro cost to use?ReviewsPro’s four plans, monthly and yearly prices, what each includes, the 7-day trial, and how to change plan.
- How can I quickly get help with any questions, issues, or feedback regarding ReviewsPro?How to reach the ReviewsPro support team by email, and what to include so we can help faster.
- ReviewsPro's Privacy PolicyHow ReviewsPro collects, uses, shares and keeps merchant, shopper and reviewer data, and the privacy rights you have.
- What is ReviewsPro’s refund policy?How ReviewsPro subscriptions renew and are cancelled, when refunds are and are not issued, and how billing disputes are handled.
- ReviewsPro Terms of ServiceThe terms governing your use of ReviewsPro, including key definitions, licence conditions, subscription renewal and failed-payment handling.