Spocket
Getting started, Launching your store, Automated Dropshipping
By Arsalan1 author57 articles
- What is Spocket and how does it work?What Spocket is, how dropshipping works, and why retailers use Spocket to find suppliers and fulfill orders.
- Key Features of SpocketInventory filters, premium products, branded invoices, Global Pricing Rules, compare-at prices, invoices, notifications and bulk checkout.
- Where can I sell Spocket products?The store platforms, ad channels and marketplaces where you can and cannot sell Spocket products.
- How can I import products from Spocket to my store?How to add Spocket products to your Import List and push them to your store, and what to do if you hit your plan's product limit.
- How can I customize my imported products on Spocket?How to edit the title, description, variants, prices and images of an imported product before pushing it to your store.
- How can I bulk edit my retail price?Two ways to change the prices of products you've already pushed to Shopify: Shopify's bulk editor or a percentage-markup app.
- How do I adjust the pricing of my products on Spocket?How to change your product prices in Spocket before pushing to your store, or in Shopify afterwards.
- How can I set up shipping costs?Learn how to set up shipping costs for products on your store.
- How do I filter my product search on Spocket?Learn how you can use advanced filters to find and sort products on Spocket.
- How do I assign a Spocket product to a collection?How to assign a Spocket product to a manual Shopify collection from the Import List before you push it.
- How do I process an order on Spocket?The steps to check out and place a customer's order in Spocket so the supplier can start fulfilling it.
- How can I order a sample on Spocket?How to order up to 5 samples of a Spocket product to test it and photograph it for your store.
- How do I create a manual order on Spocket?When to use manual orders, and links to the guides for creating one in Shopify, BigCommerce, WooCommerce and Wix.
- How can I leave a note for the supplier?How customer notes from Shopify checkout reach your Spocket order page so you can edit them and send them to the supplier.
- Store IntegrationsStep-by-step guides to connect Spocket with Shopify, Wix, BigCommerce, Ecwid, Square, Squarespace and WooCommerce.
- Quick 5-Step Process to Launching your StoreFive steps to launch your dropshipping store with Spocket: register, connect your store, choose products, price them and launch.
- How do I download a summary of all my orders on Spocket?How to download a CSV of your full order history from the Orders page in Spocket.
- How do I know if my order is past the processing and shipping deadline?What each order status in Spocket means, and how to work out whether an order is past its processing and shipping time.
- Automated AliExpress DropshippingFind winning AliExpress products, import them to your store, contact sellers, and see how AliExpress orders are fulfilled through Spocket.
- Where can I find my billing history on Spocket?Discover where to download invoices related to your Spocket subscription.
- How can I look for products more effectively on Spocket?How Spocket's search auto-suggest helps you find related products and useful keywords faster.
- How do I log out from my Spocket account?How to sign out of your Spocket account from Settings to keep your email and payment details safe.
- How can I change the credit card on file for my Spocket account?Learn how you can update your payment information on Spocket.
- How do I update my email on Spocket?How to change the email on your Spocket account by updating it on your store platform first.
- How do I update my settings on Spocket?A guide to each tab in Spocket Settings: Plans, Account, Membership, Store and Global Pricing Rules.
- How do I update my payment details on Spocket?How to update the credit card Spocket uses to process your orders, from the Account tab in Settings.
- How do I change my currency on Spocket?How Spocket converts USD prices to your store's base currency, and how to change that currency on your store platform.
- What does pausing my plan mean?What pausing your Spocket plan does, how it differs from cancelling, and when billing resumes after the pause.
- How do I cancel my Spocket subscription?The steps to cancel your Spocket subscription from the Membership tab, and what happens to your plan afterwards.
- How do returns, exchanges, and refunds for orders work on Spocket?How supplier return policies work on Spocket, when Spocket steps in, and how to request a return, exchange or refund.
- What is Spocket's subscription refund policy?How Spocket subscriptions renew, how and when to cancel, and when refunds are and are not issued.
- Spocket's Privacy PolicyWhat personal data Spocket collects, how it is used and shared, international transfers, how long it is kept, and your rights over it.
- Frequently Asked QuestionsAnswers to common dropshipper questions about Spocket: shipping times, what to sell, choosing a plan and managing stores.
Spocket for Suppliers
Help center for Suppliers
- Getting StartedEverything a new Spocket supplier needs to set up: listing best practices, Shopify integration, products and pricing.
- Processing ordersHow suppliers import tracking numbers, fulfill and filter orders, find branded invoices, manage stock levels and cancel orders.
- Supplier PayoutsHow to set up Stripe and PayPal payouts, check your setup status, see when you get paid and download your payout history.
- What are the next steps after I’ve been accepted as a supplier?Learn the next steps after your application to become a Spocket supplier is approved.
- What are my responsibilities as a supplier on Spocket?What Spocket expects from suppliers: product images and descriptions, pricing changes, packaging and more.
- What are the benefits of joining Spocket as a supplier?Learn how selling on Spocket helps you grow your sales, and how to start earning in 3 simple steps.
- What are the requirements of becoming a supplier on Spocket?Learn the product, distribution, pricing and shipping requirements to join Spocket as a supplier.
- What is Spocket's intellectual property policy?Learn about Spocket’s policy towards intellectual property protection.
- FAQ for Spocket SuppliersAnswers to common supplier questions: GS1 codes, how retailers find your products, messaging, getting more sales, referrals and Shopify import issues.
Spocket for Partners & Affiliates
Partner with Spocket and reap great benefits
- What is the Spocket Partner Program?What the Spocket Partner Program is, how much you can earn per referral, and the three steps to start earning.
- How do I sign up to be a Spocket Partner?The steps to sign up for the Spocket Partner Program, complete your profile and add your payout details.
- How do I create a custom link as a Spocket Partner?Learn how to create custom links to refer other entrepreneurs to Spocket.
- How do I find marketing assets that I can use as a Spocket Partner?Where to download Spocket logos, videos and other branded assets from the Resources section of your partner dashboard.
- How do cookies work on my Partner account?How Spocket partner tracking cookies work: the 90-day window and last-touch attribution for your referrals.
- How do I find the right keywords to bid on?Which keywords Spocket partners can and can't bid on in paid ads, and why Spocket and AliDrop brand terms are off-limits.
- How do I submit a referral as a Spocket Partner?How to submit a missing referral from your Spocket partner dashboard when someone signed up via the Shopify App Store.
- How do I refer customers as a Shopify store developer?Two ways Shopify store developers can link a client's store to their Spocket referral link and earn commission.
- How do I find my referral link?Where to find and copy your Spocket Partner Program referral link in the Links section of your partner dashboard.
- How do payouts work with the Spocket Partner Program?How to add PayPal or Stripe payout details as a Spocket partner, the $25 minimum and the 30-day delay before payout.
- How do I receive my partner payouts?Learn when partner rewards become available and how to cash them out.
- How do I track my earnings as a Spocket Partner?Learn how to easily navigate your Spocket Partner dashboard to view earnings.
- How do I get the most out of Spocket's Partner Program?Learn how to make the most of the Spocket Partner Program and maximize your commissions!
- Why can't I see a payout for the sign-ups I've referred?Why referred sign-ups don't show commission until they become paid accounts.
- How do I use the partner dashboard?A tour of the six sections of your Spocket partner dashboard: Reporting, Links, Referrals, Resources, Messages and Payouts.