Improvements
1. Removing yourself or other users from message threads
When you send a message to a colleague you now have the option to remove yourself from any future conversations either immediately or at a later stage. This is particularly useful when sending a task to a group of front staff members where you do not need to know how it gets dealt with afterwards. See Creating and sending messages to users and Unsubscribing from conversations for more details on how to unsubscribe from a message.
Also, when you send messages to a group of users, you can now remove anyone at any stage from the message threads. This means that the removed user does not receive any alerts about new message threads. See Removing others from inbox messages.
Bug Fixes
Below is a list of bugs we have identified and fixed in this release. For more information, contact our TELUS Health support team.
Previously, when emailing a PDF and using a message template with instant variables configured, the variables did not appear in the message. This has been fixed.
We fixed a few design issues:
When signing an encounter without a signature set up in your account, the Action required message is now correct.
When creating a prescription without any frequent medications saved to your account, a correct alert message now appears when selecting my frequents.
When creating a prescription for a patient who has not previously had medications saved, a correct alert message now appears when selecting this patient’s medications
You can now edit or delete patient data alerts since all editing options are no longer cut off.
What's new in CHR Help
Here’s what we recently added to the CHR help (help.inputhealth.com):
Every provider using the TELUS Health Collaborative Health Record (CHR) has their own schedule. Working hours must be configured so that appointments can be booked by clinic users and patients. Take a look at our Scheduling articles on creating provider schedules, working hour or vacation/time off templates, and modifying any type of configured working hours or time off.
We continue to augment our CHR training videos:
Need to freshen up on your prescription workflows? See our videos on prescriptions and medications:
Creating prescriptions (5:02)
Reviewing and renewing prescriptions (2:25)
Viewing interaction warnings (3:54)
Faxing prescriptions (1:17)
Stopping medications (1:53)
Prescribing compounds (1:31)
Prescribing non medication treatments (1:01)Prescribing medications with variable doses (2:32)
Recording externally prescribed and over-the-counter medications (2:19)
Using frequent medications (2:17)
Check out our most recent videos on the CHR patient facing tools:
Self-booking appointments via the TELUS Collaborative Health appointment booking site (2:45)
Using the TELUS Collaborative Health patient portal (4:11)
Using the TELUS Collaborative Health UpPatient app (3:43)
Scheduled time of update: Evening of September 16, 2021
No preparation is required by site users in advance of the update. All CHR update activities are managed by InputHealth via a zero-downtime rolling deployment in the CHR’s cloud infrastructure, which allows the system to operate without interruption of service during updates.
No data migration will be required as part of this update.