Please go to the mobile phone system page to check whether the Wi-Fi is connected;
If it is not connected, please make sure that the entered WiFi password is 88888888, and restart the camera and mobile phone, then try again;
If the phone still cannot connect to the Wi-Fi, please click on the Wi-Fi, and try again after forgetting the network;
If it still fails, try other mobile devices to enter the password to connect to confirm whether it is the phone's issue or the camera's.
2. If the system settings page has shown the connection, but the app page shows that it cannot be connected or not connected (Android phones), please go to the app's settings page, turn on "Force Connect" mode, reconnect and try again.
If it still doesn't work, please confirm that GPS positioning permission has been enabled for Insta360 app;
If it still doesn't work, please go to the phone system settings to make sure the WLAN+ or automatic WiFi switch option is off if there is an option.
If the phone still cannot connect to the WiFi signal of ONE X2 after the above operations, please contact us with all detailed info for further support.