1. Are there any discounts available for X4?

Since X4 is a brand-new product, we are not offering any discounts at this time. X4 is a great value at its current price.

2. Are X3 accessories compatible with X4?

Aside from the Invisible Selfie Stick (all models), memory card, charging cable, and cold shoe, other X3 accessories are not compatible with X4.

*The batteries, invisible dive cases, and lens guards are not cross compatible.

3. What is the difference between X4 Standard Lens Guards and Premium Lens Guards?

Standard Lens Guards are included in the box with X4, made of plastic, and are great for protection from dust, scratches, and general daily use.

Premium Lens Guards are sold separately and made of tough, tempered glass, for optimized image quality and peak lens protection. You can find them here: https://store.insta360.com/product/x4-premium-lens-guards

4. Is there a trade-in program for X4?

Sorry, we do not have an official trade-in program for X4. We also do not support paying the price difference to upgrade your camera.

5. Where can I find more information on X4?

Check out this link for more info on X4: https://www.insta360.com/support/supportdetail?name=x4

6. How long will it take to receive my order?

Items that are in stock are generally shipped out within 2 days and delivered within 3-5 business days after dispatch. We're working around the clock to get orders out the door and into your hands as soon as possible.

7. Is X4 available in brick-and-mortar stores?

Yes! Check out our store map here to find a store in your area: https://www.insta360.com/support/buy-map

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