Our hours of operation are Monday - Friday from 9am - 5pm in the timezone staff resides in. For current customers with questions on their files or accounts, we can be reached in the following ways:
Use the chatbot in this membership portal
Email: support@instantnonprofit.com
Text: 720-740-1360
If you'd like to schedule a Customer Service call, you can do so here.
Support calls are available by appointment only - we do not operate a 24/7 call center, so please book a time that works best for you using our scheduling link. This is a Google Meet call - you’ll receive a meeting link after booking and can join via web-based Google Meet or dial in from your phone; we will not place an outbound call to you.
For a quicker, response, consider emailing/messaging support.
We will get back to you as soon as we can, which is typically within 1-2 business days.