Recovering access after an email change
If you recently changed your email address and can no longer log in, here is what to do:
Try your new email address — If you successfully updated your email in account settings before being logged out, your new email is now your login.
Check for a confirmation email — Email changes require confirmation. Look in the inbox of your new email address for a verification link. Check your spam/junk folder as well.
Use the password reset flow — Go to the login page and click Forgot password?. Enter your new email address to receive a reset link.
Still unable to log in?
If none of the above steps work, contact our support team and provide:
Your previous email address
Your new email address
The approximate date you made the change
We will verify your identity and restore access to your account.