How Customers Engage with your Loyalty Program

Rise enables your customers to engage with your loyalty & rewards program using store assets and emails. With multiple ways for customers to view, earn, and use store credit, our platform helps you drive brand loyalty, increase repeat purchases, and maximize engagement.

By leveraging dynamic store features, personalized emails, and mobile integrations, you can ensure your customers always know the value of your program.

In this article we will cover-

The Rewards Page is a dedicated destination on your store where customers can view their current rewards balance and learn about the benefits of your loyalty program.

Fully customizable through the Rise dashboard editor, this page allows you to showcase your program’s unique value, encourage participation, and give customers a clear view of the rewards they've earned.

Keep your program front and center with the dynamic Store Credit Banner.

This banner automatically displays a customer's available store credit balance and offers a streamlined "Apply Store Credit" button for quick use. The banner updates based on login and credit status, guiding each customer with personalized prompts, from encouraging guests to sign up to reminding loyal shoppers to use their rewards.

You have full control over where the banner appears using the Shopify online store editor, ensuring it complements your store design and enhances the shopper journey.

Transform the checkout experience with the One-Click Apply Button.

This button, visible on the cart page or checkout, enables customers to instantly apply their available store credit to their current order.

No need to copy and paste codes!

By removing friction from the redemption process, you make it easier for customers to use their rewards, increasing overall satisfaction and redemption rates.

The Personal Wallet Page is your customers’ all-in-one hub for managing their store credit.

Here, customers can:

This self-serve portal puts transparency and convenience at your customers’ fingertips, strengthening trust and enhancing engagement with your rewards program.

Rise.ai enables you to send beautifully branded emails to customers whenever they receive store credit rewards.

These automated emails keep customers informed about their balance, include their loyalty card code for easy redemption, and can be fully customized using our email builder to match your brand voice and style.

Reminder emails can also nudge customers to redeem outstanding credit, helping to re-engage shoppers and drive repeat purchases.

Go mobile with the Rise Wallet Pass!

This innovative feature allows your customers to add their gift cards or store credit to Apple Wallet or Google Wallet, providing instant access from their smartphones.

These digital passes update in real-time to reflect current balances and expirations, while also unlocking the ability to send push notifications, including timely reminders and location-based alerts.

Push notifications offer an immediate, personalized way to reach your loyalty program members.

From reminders about expiring credit to alerts for new rewards or exclusive promotions, push notifications drive action and keep your program top of mind. You can even send location-based messages when customers are near your physical stores, giving them a compelling reason to visit and redeem. It’s a direct, engaging channel to boost redemption rates and customer loyalty.