Rise.ai’s Send as a Gift experience is now available in Shopify POS, bringing the gifting experience merchants use online directly into the store. Teams can create and send gifts at the point of sale, helping connect digital and in-store gifting through Rise.ai.
In this article, you'll learn:
How to activate the 'Send as a Gift' extension on your Shopify POS
Rise.ai's Send as a Gift experience, until now only available on your online store, is now available directly in Shopify POS. This brings the same gifting experience your customers use online into your physical store, so your team can create and send gifts at the point of sale.
To start using it, first enable the extension in your Shopify POS settings:
Go to your Shopify admin ➝ Point of Sale ➝ Settings.
Under Customization, click POS app.
In the POS app editor, click the Apps icon in the top toolbar.
Under Rise Gift Cards & Store Credit, click Send as a gift.
Toggle on Activate on ➝ Cart line item details.
Click Save.
Note: The 'Send as a gift' option will only appear on gift card line items in the POS cart once this extension has been activated.
How to send a gift card as a gift from Shopify POS
Once the extension is activated, your staff can send a gift card as a gift right from the register:
Add your Gift Card product to the cart in Shopify POS.
Tap the gift card line item in the cart to open its options.
Tap Send as a gift (listed under Rise Gift Cards & Store Credit).
Fill in the gift details:
Recipient name (required)
Recipient email (required)
Delivery date (optional) — leave empty to send the gift immediately after purchase
Short note (optional) — a personal message that will be included in the gift email
Tap Save. The line item will now show "Gift recipient: [name]" to confirm the gift details were added.
Complete the sale as you normally would (choose a payment method and finish checkout).
Once the order is complete, the recipient receives the standard Rise gift card email (sent immediately after purchase, or on the delivery date you selected).
Have more questions or any product feedback?
Feel free to contact us at info@rise.ai or via the chat box.