Skip to main content

How the IDV flow works for your customers

The flow is simple and can be embedded into your existing onboarding process.

1. You initiate an IDV request

Your team or systems:

  • Create an IDV request from the Inverite merchant portal or via your integration

  • Choose whether to include a liveness check (if enabled on your account)

When liveness is not enabled for your account, IDV automatically runs with the default data types:

  • Profile (face)

  • Front of ID

  • Back of ID

If you try to enable liveness without having the feature activated in your configuration, the request is blocked and an error message is shown:

“Liveness check service is not enabled. Please contact a sales representative to activate this service.”

2. Inverite sends a secure link to your customer

Inverite generates the correct link for IDV and sends or exposes it according to how you’ve integrated:

  • Via form‑based flows (e.g., entering a phone number and sending an SMS link), or

  • Via an embedded (iframe) experience

3. The customer captures their images

The customer is guided through a short sequence:

  1. Profile photo – a face image using their camera

  2. Front of ID – full card in frame, readable text

  3. Back of ID – barcode and back details captured

If liveness is enabled and selected for the request, there is an additional live selfie step, described below.

4. Inverite performs validation and fraud checks

In the background, Inverite:

  • Extracts ID data from the front and back images

  • Confirms the document is not expired

  • Validates the customer’s age based on their date of birth and province

  • Compares front and back to detect mismatches (fraud detection)

  • If liveness is enabled, runs liveness and face similarity checks

5. You get a clear Approved / Denied decision

Once checks are complete, Inverite assigns a final Request Status:

  • Approved – if Fraud Check = Pass and ID Validation = Pass

  • Denied – if Fraud Check = Fail or ID Validation = Fail

Additional fields such as Name Match, Liveness Confidence, and Face Similarity are informational and do not override these rules.

Did this answer your question?