Applicant Support
Everything you need to know as an applicant completing your verification.
10 articles
- Why did my ID verification fail for an Indian Status card or passport?
- Why do I have to retry bank verification multiple times, especially with banks like Scotiabank, TD, or RBC?
- Who should I contact about my loan status, approval, or payments?
- The Inverite verification link in my email or text doesn’t open or gives an error. What can I do?
- I finished identity verification (ID upload/selfie). Do I need to do anything else?
- Can Inverite delete my data or cancel my verification?
- I don’t want to share my online banking login. Can I send statements instead?
- Can I change banks or accounts or use another bank after I’ve already completed verification?
- Why does the bank selection screen not show my bank or credit union?
- I changed my phone number or email and now I can’t receive verification codes. What should I do?