Editing a Tracking Number – Go to Setup -» Tracking Numbers -» Active Numbers
Here you will be able to edit each tracking number directly from this page, or you can click on each tracking number to edit it.
Target Number: This is the number on the site that will be replaced by this tracking number. To edit it, click on the Target Number next to the tracking number.
Receiving Number: This is the phone number to which calls received on the tracking numbers will be forwarded. To edit it, click on the Receiving Number next to the tracking number.
Channel: This is the channel, the source allocated to each tracking number. For dynamic display of the tracking number on the site, select the “Dynamic” option. If you cannot find the desired channel in the drop-down list, you need to create a new Channel.
Display Type:
Classic: Select this for tracking numbers that will be displayed outside the site (Google My Business, newsletters, flyers, magazines, outdoor banners, Google Ads call extensions, the About page on Facebook, etc.).
Dynamic: Select this for numbers that will be displayed on the site or landing page. It only works together with the INVOX script (DNI).
Whisper: This is a voice message that the person answering the Receiving Number will hear before connecting with the caller. Typically, this message announces the channel from which the client is calling (e.g., call from imobiliare.ro).
How to display the number?: Enter the format in which you want the tracking numbers to be displayed on the site. By default, tracking numbers will be displayed on the site in the same format as the Target Number displayed on the site.