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On-call contacts configuration
Updated over 3 months ago

Prerequisite: this feature is avalaible for users with a Functional Administrator role.

Log in to Io-base and click the button at the top right of your screen, highlighted below :

The Io-base administration page opens.

Go to the Referentials/On-call management menu.

Note : you must have subscribed to the on-call module and have the On-call management role to access this page.

Click on the Contact List tab.

Here, you can add contacts who are likely to be on-call.

Note : The contacts in this screen are the only ones who can write incident reports for triggered on-call alarms.

Adding a contact

To add a contact, click on New Contact. You can then select an existing io-base user and click on Save.

Deleting a contact

To delete a contact, click on the

button.

A confirmation window opens.

Click Yes to confirm.

Click No to cancel.

Note : If the contact is in the on-call planning, you will be notified.

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