With Indaba Alerting, it is possible to associate an incident report when an alarm is triggered. You can explain in a few words why an alarm was triggered.

To create an incident report, access Indaba Alerting, then click the History menu.

This menu displays the history of the alerts that have been set up.

Click on the button on the left side of the alert trigger line :

A window will appear, allowing you to view the incident reports corresponding to the alert.

Note : You cannot modify the values corresponding to the raised alert.

To add a report, click on the Add Report button.

You can enter your comment in the text box, then click Confirm.

Your report will appear in the table.

Note : You can associate multiple reports with the same alert trigger.

Using the buttons on the left side of the report line, you can modify or delete an incident report.

Note : In the alert list table, you can quickly identify the alert triggers for which a report has been added by a number appearing in the orange bubble.

You can also filter the list of displayed triggers by clicking on the button outlined below :

Several filters will then be available :

As with regular alert triggers, it is possible to add incident reports for on-call alerts.

Only users listed in the on-call contact list by the administrator can access the trigger history of on-call alerts.

A user cannot delete or modify an incident report created by someone other than him/herself on an on-call alert event.