NEOiD cameras with the Iris Enabled Protocol can be linked directly to your Iris Studio for remote access and continuous control across any network. This guide walks you through the process of discovering your camera, logging in, and linking it to a Studio using a browser-based flow. Once complete, your camera becomes available in Iris from anywhere, without the need for ongoing reconfiguration.
Before You Begin
To successfully link your NEOiD camera to Iris, make sure you have the following:
Camera IP address
If unknown, use a third-party IP scanner (like Angry IP Scanner or Fing) to identify the camera on your local network.
Camera username and password
These are needed to access the camera UI and authenticate during linking.
If you’re unsure, check the printed manual, in-box documentation, or the NEOiD website.
Iris Bridge
The Iris Bridge must be connected to the same local network and subnet as your camera and computer during the linking process.
Google Chrome (recommended)
The linking flow is optimized for Chrome, though other modern browsers may work.
Linking Your Camera to Iris
Access the Camera Web Interface
In Google Chrome, enter your camera’s IP address into the address bar.
Log in using your NEOiD camera credentials.
Open the Iris Linking Panel
Inside the camera UI, locate and click the Iris logo.
A panel will appear showing your camera and a "Link Device with Iris" button.
Sign In or Create Your Iris Account
If you already have an account, log in.
New users can create an account by entering an email and password.
Choose or Create a Studio
From the dropdown, select an existing Studioor
Click Create New Studio
Enter a name for the new Studio when prompted.
Authenticate the Camera
Re-enter your NEOiD camera login credentials (same ones used in Step 1).
This step validates the camera and initiates the linking process.
Complete the Linking
Iris Studio will launch automatically in a new tab.
Your NEOiD camera will appear live and online in your Studio dashboard.
How It Works
Once a NEOiD camera is linked using the Iris Enabled Protocol, it becomes permanently associated with your Iris Studio. If the camera is powered down, moved to another location, or connected to a new network, it will automatically reconnect to the Studio once online. No reconfiguration is required after initial setup.
Tips, Limitations, and Best Practices
Use Chrome for Best Results: While other browsers may function, Iris linking is optimized for Google Chrome.
Credential Management: Keep your camera and Iris account credentials secure for future access or unlinking.
One Studio Limit: Cameras can only be linked to one Iris Studio at a time.
Persistent Connectivity: Once linked, the camera stays online across network changes.
Avoid IP Conflicts: Ensure your local network doesn't assign duplicate IPs.
Frequently Asked Questions
What if I don’t see the Iris logo in my NEOiD camera interface?
Your camera may not support the Iris Enabled Protocol or may require a firmware update.
Do I have to use Chrome?
No, but the linking flow is optimized for Chrome. Using it reduces the chance of browser-related issues.
I can’t find my camera’s IP address... now what?
Use a network scanning tool like Angry IP Scanner or Fing while on the same subnet as the camera.
Where can I find my camera login info?
Check the manual or documentation that came with your camera. Default credentials are also typically listed on the manufacturer’s website.
Will I need to link the camera again if I move it to a different location?
No. Once linked, the camera will automatically reconnect to Iris as long as it has internet access.
Can I link one camera to multiple Studios?
No. A camera can only be assigned to one Studio at a time.
What happens if the linking process fails?
Double-check the IP, login credentials, and network setup. Make sure your Bridge and computer are on the same subnet as the camera.
Use Cases
Pre-shipment Setup: Link cameras in advance so they auto-connect when deployed at remote sites.
Live Event Coverage: Deploy PTZ cameras for global event streaming with zero network reconfiguration.
School Campuses: Centralize classroom camera control from one Iris Studio.
Tech Support Workflows: Quickly link cameras for diagnostics and support from remote locations.
Multi-Location Installations: Manage cameras from different sites within one Studio environment.
After linking, your NEOiD camera becomes a globally accessible, persistent input in Iris; always available, no matter where it is, as long as it’s online.