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Withdrawals via Bitcoin
Updated over 2 years ago

We can send your winnings to you via Bitcoin when it's time to withdraw.

The process for bitcoin withdraw is fairly simple:

  1. Reach out to our customer support team and let them know the amount you want to withdraw and the email address you want your bitcoin voucher sent to

  2. It's EXTREMELY important that you double check the email address you send our team, as a voucher for your money is being sent to that email address and if it's wrong we can't retrieve it!

Once our team has all that you'll have an email sent to you there will be a button that says "Withdraw BTC" and when you click it it will either a) launch your bitcoin wallet or b) ask you to enter in your "Bitcoin wallet address".

While every wallet is a bit different, bitcoin.com gives the following instructions in order to find your Bitcoin Wallet Address:

"You can find your Bitcoin Cash (BCH) or Bitcoin (BTC) address for receiving payments into your Bitcoin wallet by tapping "Receive" on the bottom toolbar of your wallet. Your address will be the long string of numbers and letters directly below the QR code for that address.

All Bitcoin (BTC) addresses will start with the number "1" or "3".
What can make things a little confusing sometimes, is that Bitcoin Cash (BCH) addresses can also start with either a "1" or "3" if being displayed in the old "legacy" format. (This is because BCH is a fork off the BTC chain)

To help cut down on confusion a new BCH address format was introduced called the "cash address" format (or cashaddr for short).
All BCH addresses using the new "cash address" format, will start with either the letter "q" or "p"
โ€‹(If providing an address to receive Bitcoin Cash (BCH), we highly recommend that you provide a BCH in the "cash address" format. This is so that nobody will accidentally send BTC to your BCH address)

Sometimes you may see a BCH address starting with "C", this is the "BitPay" BCH address format."

Once you've entered in your bitcoin wallet address you'll get a confirmation that the transfer is going through. Transfers usually complete within 48hrs

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