Tip 1 - Phone is horizontal and perpendicular to the Rotator.

Make sure your mobile phone is kept at a horizontal level and perpendicular to the Rotator.
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Well placed:

Not well placed:

If your mobile phone is tilted or the center of the 720° lens is not aligned with the center of the mobile phone's camera:

If your mobile phone is kept at a horizontal level and perpendicular to the Rotator. Center of the 720° lens aligned with the center of the mobile phone’s camera:

Tip 2 – Make sure you've selected the accurate 720°lens before capture.

If you are using this 720° lens:

Choose Mercury:

If you are using this 720° lens:

Choose Torras: