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How can I pick up a customer who enters the restaurant without a reservation (walk in)?

R
Written by Razvan Ciuciu
Updated over 3 years ago

wikoti | reservations allows you to take a customer who enters the restaurant, although he has not made a reservation beforehand, and add it to the database with his consent.

Why?

Well, your statistics become much more accurate, and you have all the information about your customers.

This way, you can find out what their preferences are, you can create promotional campaigns and you can select them very easily, when I make a reservation in the future.

Now to add a customer who entered the restaurant on wikoti reservations, access the Tables section.

Here, choose the table at which he sat and press on it.

You can see the following options:

  • Take a reservation

  • Walking in

  • Lock

Click on the “Take a reservation” option and select the number of guests who will be seated at the table.

Then ask for your customers' consent and add all the available details they provide.

If you need other information, do not hesitate to write to us.

Have fun taking reservations!

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