A service is any period of the day (for instance, breakfast, lunch, dinner) in which customers can make reservations.
To add a service to your restaurant, go to the Settings section on wikoti | reservations and select the Services - Opening hours option.
Here, select the day for which you want to add a service and click Add a period:
Then choose the service you want to add:
The system will only offer you the services that are missing from that day.
Once you have selected the desired period, you can start setting it, depending on the configuration and needs of your restaurant.
Capacity: the capacity of the restaurant on the respective service
Number of days before a reservation: how many days before the date of the booking can your customers make a reservation. If the number is 0, it means that the reservation can be made on the current day.
Max. hour for making reservations: the latest hour people can make reservations
Mode: auto, manual, mix. These are the ways to take reservations. Auto means automatically (reservations are confirmed automatically if all criteria are met), manual refers to reservations that must be confirmed by the manager at all times and mix is a combination of the two;
Computation mode: per capacity or per table. To benefit from the mass mode, you need the corresponding A la Carte option;
Min. number of persons per reservation: minimum number of people per reservation;
Max. number of persons per reservation: maximum number of people per reservation;
Maximum number of reservations: the maximum number of reservations you can take in a certain interval;
Bookable hours: the hours when your customers can make reservations;
Mandatory menu selection: mandatory selection of a menu by the customer, when he makes a reservation (suitable for special events or occasions);
Enable online payment: making a reservation by the customer only if he makes an online payment in the form of an advance payment or guarantee (deposit);
Add a note: send a message to your customers. They will be able to see it when making a reservation online, as well as in the booking confirmation email. This message is per service. If you want to set a general message that will apply to all services, go to the Settings - Restaurant - Restaurant settings section.
When done, click on Confirm to save your changes. Then, also make sure to confirm the changes at the top of the page.
If you need other information, do not hesitate to contact us.
Have fun taking reservations!