We understand that circumstances change, and you may be considering closing your account. While complete deletion isn’t possible due to legal and regulatory requirements, we do offer other options you can choose from.
🕓 Short Break Options
You have the flexibility to take a short cooling-off break of:
24 hours
48 hours
7 days
To activate a cool-off period, head to our Responsible Gaming section (you’ll find the link in the website footer). Scroll to the section titled “Need a break from gambling?”, log in, and select your preferred duration from the dropdown list.
Once the selected period ends, your account will automatically become active again.
📩 Long-Term or Permanent Closure
If you're looking for a longer break — such as 6 months — or would like to close your account permanently, just log in and send us a message via Messenger (located at the bottom of your screen). 💬
Our team will respond and help you with the next steps as soon as possible.
We're here to support whatever decision is best for you.