If you’re unable to complete a deposit, don’t worry — here are a few steps you can take to resolve the issue quickly:
💳 Try a Different Payment Option
Head to the Cashier section and see if an alternative deposit method is available to you.
👤 Use a Payment Method in Your Name
Ensure that the card or account you’re using is registered under the same name as your gaming account.
🌍 Country or Card Mismatch?
If you’re using a credit card, double-check that there’s no mismatch between:
The country your account is registered in
The location you're browsing from (your IP)
The country where your credit card was issued
🔢 Double-Check Your Details
A simple typo in your payment information can block a transaction — review all fields for accuracy before submitting.