To add a new staff member, navigate to Contacts > Staff > and in the top right of the screen, select + Staff. Fill out all contact details including email address, this email address will be used to invite the staff member to access JACK.

Selecting their role will populate the preset access permissions for this saved role. New roles can be created under Settings > User Roles and Access. You can also customise the read/write access for each staff member.

To enable staff members' access to JACK, tick Enable Portal Access and click Save, as shown below: