Recently, we’ve noticed there’s been some trouble collecting Facebook and email freebies for Jackpot Magic Slots. We’re so sorry for any inconvenience you faced with collecting these freebies!
While the teams responsible for the freebies have been made aware of this issue since it is affecting multiple players, we’ve uncovered the following workarounds, which may come in handy for collecting those freebies!
Please note that these steps may work only for a mobile device!
Step 1: Force Close the App
If you are unable to collect a Facebook or email freebie through the Jackpot Magic Slots app, try force-closing the app (shutting the app down completely) before clicking on the freebie link.
For more information on how to do this, please see the following help articles:
Step 2: Copy the Freebie Link into a Web Browser
If Step 1 does not resolve the issue, try copying and pasting the following link directly into Safari, Chrome, Firefox, or the web browser app for your mobile device:
Note:
If the link to collect the freebie leads you to a blank page instead of to the Jackpot Magic Slots app, please try accessing the Options menu for the blank page by tapping the three horizontal dots to the right of the link and choose “Open in [Chrome/Safari/etc]” from the drop down menu that appears.
There may be some instances when a link for Instagram freebies doesn't open. Here are some steps you can take:
1. Please copy and paste the freebies link into the browser instead of clicking on it and opening the page directly from the Instagram bio.
2. Make sure that you have the latest version of your Instagram app. If not, please upgrade it and try redeeming freebies again.
Hopefully, these workarounds will help with collecting those freebies!
Need Help?
If these workarounds don’t help, or if you are still running into issues collecting Facebook or email freebies, please feel free to reach out to Customer Support by contacting us.