Using JAM

Answers to our most common questions once you join JAM

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45 articles in this collection
Written by Chalon Bridges, Hannah Hughes, and Kienan Clute and 1 other
General

How do I sign into JAM?

Log in
Written by Chalon Bridges
Updated this week

I downloaded the JAM app, now what?

Written by Hannah Hughes
Updated this week

How do I access my parent account?

Manage your account or upgrade to access more courses
Written by Kienan Clute
Updated this week

How do I navigate through JAM?

Written by Kienan Clute
Updated this week

How does JAM work?

Written by Hannah Hughes
Updated over a week ago

How long do I have access to JAM?

Written by Hannah Hughes
Updated over a week ago

Do I need to buy any materials for JAM courses?

No need to purchase additional supplies or materials
Written by Hannah Hughes
Updated over a week ago

What is XP?

Written by Kienan Clute
Updated this week

Where do Jammers find instruction from the experts?

Written by Kienan Clute
Updated this week

How will my kids receive feedback?

Written by Chalon Bridges
Updated this week

What is a pack?

Written by Kienan Clute
Updated this week

Can kids skip to a different project?

Written by Kienan Clute
Updated this week

How can I add a kid to my Family Pass?

Written by Kienan Clute
Updated this week

How do Jammers ask for help?

Written by Kienan Clute
Updated this week

How do I get sound?

If you can't hear the videos
Written by Chalon Bridges
Updated over a week ago

We picked the wrong JAM topic. How do I switch?

Written by Kienan Clute
Updated over a week ago

How can I switch into a different course?

Written by Kienan Clute
Updated this week

How can parents contact JAM?

Email, chat, or social - we've got a support channel for you
Written by Hannah Hughes
Updated this week