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Jamf School Volume Purchasing app install fails - automatic license assignment disabled

Updated over 2 months ago

Description

Volume Purchasing app install fails and the details message shows "There is no content license for this app and automatic license assignment is disabled."

This happens when 'Automatically distribute the licenses to users in scope' is unchecked in the app record.

Editing the App Record to Automatically Distribute Licenses

Follow the steps below to update the app record to automatically distribute licenses to users in scope.

  1. Go to Apps > Inventory and click on the specific app in question to open the app record.

  2. Click Advanced Options in the upper-right corner.

  3. Here we can see the status of Automatically distribute licenses to users in scope. If unchecked, check the box. ​

  4. Click Save in the lower-right corner.


  5. Go to Apps > Inventory and check the box for the app. Then click Retry and select Retry to install on missing.

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