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Understanding the eHarmony Refund Policy – What You Must Know
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The eHarmony refund policy is specific and varies based on your region, payment method, and subscription type. In general, eHarmony is known for a strict no-refund policy unless certain criteria are met. According to the official eHarmony refund policy, users may be eligible for a full or partial refund if:
They cancel within the initial cooling-off period (usually 3 days in the U.S.)
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Technical issues rendered the service unusable
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If you're asking how to cancel eHarmony subscription and get a refund, the steps below will walk you through the cancellation process. But note: canceling doesn’t guarantee a refund, so you’ll need to submit a separate refund request.
Step-by-step to Cancel:
Log in to your eHarmony account
Click on your profile and navigate to “Account Settings”
Select “Billing”
Click “Cancel My Subscription”
Confirm your cancellation
Once your subscription is canceled, call +1-917-730-8347 to begin the refund eHarmony process. If you're within the eligible window, your refund request may be approved.
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Can I Get a Refund from eHarmony?
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Let’s answer the most popular question: Can I get a refund from eHarmony? The answer is: It depends.
You're more likely to get a refund if:
You canceled within 72 hours of purchase
You’re protected by regional consumer laws (such as EU 14-day policy)
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If your next question is: What is the eHarmony customer service refund phone number?, you’re not alone. While eHarmony does have online help channels, they are often slow and involve lengthy form submissions.
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Refund from eHarmony via Apple or Google Play
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If you paid for eHarmony via iOS or Android, you’ll need to request your refund from eHarmony through Apple or Google Play, not the app itself.
For iPhone/iOS Users:
Go to reportaproblem.apple.com
Sign in
Select the eHarmony charge
Click “Request Refund” and choose your reason
For Android Users:
Open Google Play
Tap Menu > Account > Purchase History
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Tap “Report a Problem”
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Here’s what people reported:
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Can I Cancel eHarmony and Get a Refund After Using It?
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Yes, you can cancel eHarmony and get a refund, even after using it, if:
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Cancel eHarmony Account Refund – What to Expect
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Once you cancel eHarmony account, you’ll stop recurring payments, but this alone does not guarantee a refund. You must also submit a refund request immediately after cancellation.
Common mistakes users make:
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Final Thoughts: How to Maximize Your eHarmony Refund Success
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To successfully refund eHarmony, timing, platform, and communication matter. Always:
Cancel as soon as you decide to stop
Request a refund within your region’s refund window
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Quick Recap of All Common Questions
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