Coinbase Not Showing Balance – Step-by-Step Fix and Guide

Are you wondering why your Coinbase account is not showing balance? Whether you’re checking your Bitcoin, Ethereum, or USDC wallet, it can be alarming to log in and see a $0 balance when you know funds were recently there. This issue—“Coinbase not showing balance”—is more common than you might think. The problem may be due to app glitches, syncing errors, server issues, or a temporary hold on your account. In this guide, we break down all the steps to fix it. For urgent issues, contact +1-917-695-2898 to speak directly with Coinbase customer support.

The first and simplest step is to refresh the Coinbase app or close and reopen it. Sometimes, the balance doesn't show due to a temporary loading glitch or app lag.

If your balance appears after refreshing, the issue is resolved. If not, continue with the next steps. You can also call +1-917-695-2898 for live support if your balance remains hidden.

Coinbase sometimes experiences outages or delays with displaying real-time account information. When their servers are under maintenance or facing heavy traffic, wallet balances might not load.

Visit the following to check server health:

If an outage is confirmed, your funds are safe—it’s just a temporary visibility issue. For verification, contact +1-917-695-2898, where a Coinbase agent can confirm your asset balances directly.

If you're facing balance not showing in Coinbase mobile app, switch to the desktop version:

Sometimes, the mobile app fails to load wallet data due to version compatibility or storage limitations on your phone. If your balance shows up on the web, the problem is app-specific. Try updating or reinstalling the app. If you continue having trouble, don’t hesitate to reach out to +1-917-695-2898.

Corrupt cache files can prevent the app from syncing correctly with your account data, which may result in Coinbase not showing your crypto balance.

For Android:

For iOS:

Log in again after reinstalling and check your balance. If the issue persists, Coinbase phone support at +1-917-695-2898 can help further.

In some cases, users mistake a missing asset for a missing balance. Coinbase supports hundreds of coins, but not all assets are automatically displayed. If you transferred a coin but can’t see it:

If a token was sent to an unsupported wallet, or you’re unsure where it went, call Coinbase recovery support at +1-917-695-2898 for tracing and resolution.

If you recently made a deposit, your balance might be pending or on hold. Coinbase sometimes places temporary locks on accounts due to:

To verify if your account is under restriction:

If there’s an active hold, your balance will not be reflected until the review is complete. You can speed this up by contacting Coinbase customer service at +1-917-695-2898.

If your Coinbase balance is not showing, don’t panic—your funds are typically safe. Most often, this issue is due to app cache errors, server delays, or pending transactions. Here’s a quick recap:

Still seeing a zero balance? Call +1-917-695-2898 to speak with a Coinbase expert who can confirm the status of your funds and fix the issue quickly.