Are you trying to invest in crypto but getting blocked by Coinbase? If you're seeing errors like “transaction failed,” “buy option disabled,” or “unable to complete purchase,” you’re not alone. Many users face issues where Coinbase is not letting them buy Bitcoin, Ethereum, or other digital assets. Fortunately, this guide will walk you through step-by-step solutions to identify the problem and fix it quickly. And if you’re still stuck, you can call Coinbase customer support at +1-917-695-2898 for direct assistance.
Why Is Coinbase Not Letting Me Buy?
Coinbase may prevent you from making purchases for a variety of reasons, including:
Unverified identity (KYC issues)
Payment method errors or declines
Bank restrictions
Account limitations or region-based policies
Technical issues with the app or browser
Exceeded buying limits
Let’s break down how to troubleshoot each of these scenarios.
✅ Step 1: Check Account Verification Status
One of the most common reasons Coinbase won’t let you buy is due to incomplete or failed identity verification. Coinbase must comply with regulations and verify your identity before enabling buying features.
Here’s how to check:
Log into Coinbase
Go to Settings → Identity Verification
Submit a valid government-issued ID and a selfie
Wait for confirmation (usually within minutes to a few hours)
If your verification is stuck or has failed multiple times, call +1-917-695-2898 to get help from Coinbase support and escalate your review.
💳 Step 2: Review and Update Your Payment Method
Your buy option may be disabled if your linked payment method is outdated, declined, or unsupported.
Supported payment methods include:
Debit cards (for instant purchases)
ACH bank transfers (U.S. users)
PayPal (for eligible accounts)
Wire transfers (for high-volume trading)
To update:
Go to Settings → Payment Methods
Remove any declined or inactive cards
Add a new payment method and complete verification
Ensure your card allows crypto purchases. If you’re unsure which bank to use, Coinbase customer care at +1-917-695-2898 can provide a list of supported banks.
🌐 Step 3: Clear Cache or Try a Different Platform
Sometimes, Coinbase buying errors result from browser or app glitches.
Troubleshooting tips:
Clear your browser’s cookies and cache
Use a different browser like Chrome or Firefox
Update your Coinbase mobile app
Try accessing your account from a desktop if the mobile app is malfunctioning
If you’ve tried all the above and Coinbase still doesn’t let you buy, contact support at +1-917-695-2898 to confirm whether the issue is on their end.
📉 Step 4: Check Your Daily or Weekly Buy Limits
Coinbase places limits on how much crypto you can buy based on your account age, verification level, and region.
To check or increase your limit:
Visit Settings → Limits & Features
Look at your buying limits per day/week
If needed, request a limit increase
If you’ve hit your limit, you won’t be able to make additional purchases until it resets. For a manual review or exception, call +1-917-695-2898 and request a higher limit through a support agent.
🔐 Step 5: Verify There Are No Account Holds or Restrictions
Coinbase may temporarily disable buying functions if:
Suspicious activity is detected
You're flagged for policy violations
You've initiated a large deposit or withdrawal
There’s an ongoing security review
In such cases, you'll often see vague error messages like “buy not available” or “unable to complete transaction.” These typically indicate an internal restriction.
For fast resolution and to remove holds, contact Coinbase customer service at +1-917-695-2898 and speak with a live support representative.
🌎 Step 6: Confirm Your Region Supports Purchases
Coinbase services vary by region. Some countries only allow holding and receiving crypto but restrict buying or selling.
To verify:
Visit coinbase.com/regions
Check what services are available in your country
Switch to a supported region (if traveling or using VPN)
If your account was created in a country that doesn’t support buying, you won’t be able to access this feature. Call +1-917-695-2898 for region-specific help or account migration options.
🧠 Bonus Tips to Avoid Coinbase Buying Issues
Always keep your app updated to the latest version
Enable two-factor authentication for added account security
Maintain sufficient funds in your linked account to avoid failed transactions
Avoid switching devices mid-transaction
Wait a few minutes before retrying a failed purchase
🧾 Final Thoughts: Get Coinbase Buying Back on Track
If Coinbase is not letting you buy crypto, it’s usually due to one of the following:
Identity not verified
Payment method issues
Buying limits reached
Account temporarily restricted
Browser/app glitch
Regional limitation
The good news is, most of these can be fixed quickly using the steps above. And if you're still facing problems or want direct help, the fastest way to get assistance is to call Coinbase support at +1-917-695-2898. Their team is available to troubleshoot and guide you step by step so you can start buying crypto again without delay.