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Coinbase “Sending Not Allowed” – Step-by-Step Guide to Fix Transfer Restrictions

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Written by jay sharma
Updated yesterday

Have you encountered a "Coinbase sending not allowed" error when trying to transfer your crypto assets? If so, you're not alone. This issue can be confusing and frustrating, especially when you're ready to move funds to an external wallet or another exchange. The good news is that this problem is usually solvable with a few straightforward steps.

This guide will help you understand why Coinbase might restrict sending, walk you through how to fix the issue, and explain how to avoid it in the future. If at any point you need help, feel free to contact Coinbase customer service at +1-917-695-2898 for direct assistance.


🚫 What Does “Sending Not Allowed” Mean on Coinbase?

The “sending not allowed” message typically appears when Coinbase temporarily restricts your ability to move crypto out of your account. This might apply to:

  • Bitcoin (BTC)

  • Ethereum (ETH)

  • USDC or other stablecoins

  • Any ERC-20 or supported token

This restriction prevents you from transferring assets to external wallets, other Coinbase users, or third-party exchanges.


🧠 Why Does Coinbase Show “Sending Not Allowed”?

Several reasons could trigger this message. The most common causes include:

1. Recent Account or Payment Changes

If you’ve:

  • Added a new payment method

  • Changed your password or email

  • Logged in from a new device or IP address

…Coinbase may temporarily disable sending for security purposes. This is a protective measure against fraud or unauthorized access.

2. Unverified or Incomplete KYC

If your identity is not fully verified, or your documents are pending review, your account may be restricted from sending. Coinbase must comply with anti-money laundering (AML) laws.

3. Deposit Holds on Recent Payments

If you bought crypto using:

  • A bank transfer (ACH)

  • A credit/debit card

  • PayPal

…Coinbase may place a hold on the funds. You may see your crypto in your wallet, but it won’t be available to send until the payment clears.

4. Regulatory or Geographical Restrictions

Depending on your country or state, Coinbase might limit or delay crypto transfers. These rules are based on local laws or compliance obligations.

Still not sure why your account is restricted? Reach out to +1-917-695-2898 for detailed support from Coinbase customer service.


✅ Step-by-Step Guide to Fix “Sending Not Allowed” on Coinbase

🔍 Step 1: Check for Recent Account Changes

If you’ve recently changed your:

  • Password

  • Email

  • Two-factor authentication (2FA) settings

Wait 24–72 hours before sending funds. These actions automatically trigger a temporary lock on outbound transfers.

Tip: Log in from your usual device and location to speed up the unfreezing process.


🧾 Step 2: Verify Your Identity

Coinbase may restrict sending if your KYC (Know Your Customer) process is incomplete.

To fix this:

  1. Go to Settings → Personal Information

  2. Upload your government-issued ID

  3. Complete any pending document verifications

Once verified, restrictions should lift within 24 hours. Still blocked? Call +1-917-695-2898 for hands-on help.


💳 Step 3: Wait for Deposit Holds to Clear

Did you recently buy crypto using:

  • Bank transfer (ACH)

  • Debit card

  • PayPal

These payment types often include a hold period (usually 3–7 days) to allow the funds to clear. Even if the crypto shows in your wallet, you cannot send it until the hold expires.

You can view the status under:

  • Assets → [Coin Name] → Transaction History

Look for messages like: “Available to send on [date].”
If you think the hold is in error, contact +1-917-695-2898 to request a manual review.


🌐 Step 4: Check Your Region and Coin Restrictions

Not all coins are available for transfer in all locations. For example:

  • Some ERC-20 tokens are restricted due to compliance concerns

  • In New York, certain assets may be locked under BitLicense rules

Check the official Coinbase asset listing page to confirm whether your coin is transferable in your area.


🔄 Step 5: Update or Reinstall the Coinbase App

Sometimes technical issues with the app itself cause sending restrictions. Try this:

  1. Update the Coinbase app to the latest version

  2. Clear cache if using a web browser

  3. Reinstall the app completely if errors persist

If the issue is still unresolved, call +1-917-695-2898 for technical troubleshooting.


🔁 How Long Do Sending Restrictions Last?

Coinbase's security restrictions usually last:

  • 24–48 hours after an account update

  • 3–7 days for payment-related holds

  • Indefinitely, if compliance verification is incomplete

Once resolved, sending should work as expected again.


🧾 Preventing Future Sending Restrictions on Coinbase

  • Avoid frequent password or device changes

  • Keep your identity fully verified

  • Use payment methods with no or low-risk holds (like wire transfers)

  • Store crypto in Coinbase Pro or a non-custodial wallet for faster access

  • Monitor your account for security notifications

For guidance on which payment methods have fewer restrictions, speak with a Coinbase specialist at +1-917-695-2898.


📞 When to Contact Coinbase Support

Call +1-917-695-2898 if:

  • You’re locked out of sending for more than 7 days

  • There’s no reason provided for the restriction

  • You need help lifting holds faster

  • You’re unsure of your verification status

  • Your transfer is stuck or failed without explanation

The support team can verify your account, explain specific flags, and help you regain full account access.


🚀 Final Thoughts: Resolve “Sending Not Allowed” on Coinbase Quickly

Getting a “sending not allowed” error on Coinbase is stressful—but it doesn’t mean your funds are lost. In most cases, it’s a temporary restriction triggered by payment holds, account security updates, or regional limitations.

Follow the step-by-step solutions in this guide to resolve the issue yourself. And if you need quick, expert help, don’t hesitate to call +1-917-695-2898—Coinbase’s customer service team is available to support you in getting your crypto transfers back on track.

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