Have you encountered a "Coinbase sending not allowed" error when trying to transfer your crypto assets? If so, you're not alone. This issue can be confusing and frustrating, especially when you're ready to move funds to an external wallet or another exchange. The good news is that this problem is usually solvable with a few straightforward steps.
This guide will help you understand why Coinbase might restrict sending, walk you through how to fix the issue, and explain how to avoid it in the future. If at any point you need help, feel free to contact Coinbase customer service at +1-917-695-2898 for direct assistance.
🚫 What Does “Sending Not Allowed” Mean on Coinbase?
The “sending not allowed” message typically appears when Coinbase temporarily restricts your ability to move crypto out of your account. This might apply to:
Bitcoin (BTC)
Ethereum (ETH)
USDC or other stablecoins
Any ERC-20 or supported token
This restriction prevents you from transferring assets to external wallets, other Coinbase users, or third-party exchanges.
🧠 Why Does Coinbase Show “Sending Not Allowed”?
Several reasons could trigger this message. The most common causes include:
1. Recent Account or Payment Changes
If you’ve:
Added a new payment method
Changed your password or email
Logged in from a new device or IP address
…Coinbase may temporarily disable sending for security purposes. This is a protective measure against fraud or unauthorized access.
2. Unverified or Incomplete KYC
If your identity is not fully verified, or your documents are pending review, your account may be restricted from sending. Coinbase must comply with anti-money laundering (AML) laws.
3. Deposit Holds on Recent Payments
If you bought crypto using:
A bank transfer (ACH)
A credit/debit card
PayPal
…Coinbase may place a hold on the funds. You may see your crypto in your wallet, but it won’t be available to send until the payment clears.
4. Regulatory or Geographical Restrictions
Depending on your country or state, Coinbase might limit or delay crypto transfers. These rules are based on local laws or compliance obligations.
Still not sure why your account is restricted? Reach out to +1-917-695-2898 for detailed support from Coinbase customer service.
✅ Step-by-Step Guide to Fix “Sending Not Allowed” on Coinbase
🔍 Step 1: Check for Recent Account Changes
If you’ve recently changed your:
Password
Email
Two-factor authentication (2FA) settings
Wait 24–72 hours before sending funds. These actions automatically trigger a temporary lock on outbound transfers.
Tip: Log in from your usual device and location to speed up the unfreezing process.
🧾 Step 2: Verify Your Identity
Coinbase may restrict sending if your KYC (Know Your Customer) process is incomplete.
To fix this:
Go to Settings → Personal Information
Upload your government-issued ID
Complete any pending document verifications
Once verified, restrictions should lift within 24 hours. Still blocked? Call +1-917-695-2898 for hands-on help.
💳 Step 3: Wait for Deposit Holds to Clear
Did you recently buy crypto using:
Bank transfer (ACH)
Debit card
PayPal
These payment types often include a hold period (usually 3–7 days) to allow the funds to clear. Even if the crypto shows in your wallet, you cannot send it until the hold expires.
You can view the status under:
Assets → [Coin Name] → Transaction History
Look for messages like: “Available to send on [date].”
If you think the hold is in error, contact +1-917-695-2898 to request a manual review.
🌐 Step 4: Check Your Region and Coin Restrictions
Not all coins are available for transfer in all locations. For example:
Some ERC-20 tokens are restricted due to compliance concerns
In New York, certain assets may be locked under BitLicense rules
Check the official Coinbase asset listing page to confirm whether your coin is transferable in your area.
🔄 Step 5: Update or Reinstall the Coinbase App
Sometimes technical issues with the app itself cause sending restrictions. Try this:
Update the Coinbase app to the latest version
Clear cache if using a web browser
Reinstall the app completely if errors persist
If the issue is still unresolved, call +1-917-695-2898 for technical troubleshooting.
🔁 How Long Do Sending Restrictions Last?
Coinbase's security restrictions usually last:
24–48 hours after an account update
3–7 days for payment-related holds
Indefinitely, if compliance verification is incomplete
Once resolved, sending should work as expected again.
🧾 Preventing Future Sending Restrictions on Coinbase
Avoid frequent password or device changes
Keep your identity fully verified
Use payment methods with no or low-risk holds (like wire transfers)
Store crypto in Coinbase Pro or a non-custodial wallet for faster access
Monitor your account for security notifications
For guidance on which payment methods have fewer restrictions, speak with a Coinbase specialist at +1-917-695-2898.
📞 When to Contact Coinbase Support
Call +1-917-695-2898 if:
You’re locked out of sending for more than 7 days
There’s no reason provided for the restriction
You need help lifting holds faster
You’re unsure of your verification status
Your transfer is stuck or failed without explanation
The support team can verify your account, explain specific flags, and help you regain full account access.
🚀 Final Thoughts: Resolve “Sending Not Allowed” on Coinbase Quickly
Getting a “sending not allowed” error on Coinbase is stressful—but it doesn’t mean your funds are lost. In most cases, it’s a temporary restriction triggered by payment holds, account security updates, or regional limitations.
Follow the step-by-step solutions in this guide to resolve the issue yourself. And if you need quick, expert help, don’t hesitate to call +1-917-695-2898—Coinbase’s customer service team is available to support you in getting your crypto transfers back on track.