A restricted Coinbase account can be frustrating—especially when you’re trying to buy, sell, or transfer crypto assets. Whether the restriction is due to identity verification issues, suspicious activity, or platform security protocols, understanding why your Coinbase account is restricted and how to resolve it is essential.
In this step-by-step guide, we’ll walk you through the exact process to identify the problem, fix it, and get your account fully functional again. For personalized assistance at any step, you can contact Coinbase customer service at +1-917-695-2898.
🔍 What Does "Coinbase Account Restricted" Mean?
When your Coinbase account is restricted, it usually means that one or more features of your account have been temporarily or permanently disabled. This may include:
Inability to buy or sell cryptocurrencies
Blocked withdrawals or deposits
Inability to send or receive crypto
Error messages like "Account restricted" or "Account temporarily locked"
Coinbase applies restrictions to protect users from fraud, comply with financial regulations, or address violations of their terms of service.
📋 Common Reasons Your Coinbase Account Gets Restricted
Understanding why your account is restricted helps you choose the right fix. Below are the most common reasons:
1. Incomplete Identity Verification
Coinbase is required by law to verify all users. If you haven't submitted proper documents or there’s an issue with your verification, Coinbase may limit your account functions.
2. Suspicious or Unusual Activity
This could include:
Multiple failed login attempts
Large, unusual transactions
Login from new IP or country
Use of VPNs or anonymizing tools
3. Linked Bank Issues or Chargebacks
A reversed bank payment, bounced ACH, or credit card chargeback can lead to restrictions.
4. Violating Coinbase’s Terms of Service
Activities like money laundering, fraud, or use of unsupported tokens can result in restrictions or even bans.
5. Two-Factor Authentication (2FA) Problems
If your 2FA method is compromised or lost, Coinbase may lock your account until recovery is completed.
Still not sure why you’re restricted? Call +1-917-695-2898 to have Coinbase review and explain the cause of the restriction.
✅ Step-by-Step: How to Resolve a Restricted Coinbase Account
Step 1: Log Into Your Coinbase Account
Begin by logging in at https://www.coinbase.com. If you’re locked out, click "Forgot Password" or attempt account recovery.
If you’re seeing the message "Account Restricted" after logging in, move on to the next steps.
Step 2: Check for Emails from Coinbase
Coinbase typically sends an email explaining the restriction reason. Look for subject lines like:
“Action Required on Your Account”
“Account Temporarily Restricted”
“Coinbase Account Review Notification”
The email often includes next steps such as:
Submitting verification documents
Confirming recent transactions
Verifying login activity
If you didn’t receive an email, or it’s unclear, contact Coinbase customer support at +1-917-695-2898.
Step 3: Verify Your Identity (KYC)
Incomplete or outdated KYC (Know Your Customer) information is a common restriction trigger. To fix:
Go to Settings → Personal Info
Click “Verify” or “Update Info”
Upload a valid government-issued photo ID
Submit a recent selfie
Wait for Coinbase to process and confirm
Make sure the name on your ID matches your account and payment method details.
Step 4: Resolve Any Payment Disputes or Chargebacks
If your bank has reversed a transaction made to Coinbase, your account could be restricted.
To resolve:
Contact your bank to cancel any disputes
Repay the reversed amount (Coinbase usually provides a payment link)
Submit a screenshot or receipt showing the issue has been resolved
Wait for account reinstatement
If unsure how to handle this, speak with an agent at +1-917-695-2898 who can help walk you through the repayment process.
Step 5: Submit a Support Request
If none of the above steps apply, go to the Coinbase Help Center and submit a request:
Click "Contact Us"
Select “Account Restricted or Locked”
Fill out the form, describing your issue in detail
Upload relevant screenshots or documents
Be specific and polite—support requests with clear, accurate information are prioritized.
Need quicker action? You can call Coinbase support at +1-917-695-2898 to request escalation.
🛡️ How to Prevent Coinbase Account Restrictions in the Future
Here are some practical tips to ensure your account stays unrestricted:
Enable two-factor authentication (2FA) using an authenticator app
Avoid using VPNs or proxies while accessing Coinbase
Always verify your identity and keep your documents updated
Do not reverse or dispute bank payments after depositing
Monitor your account for unauthorized access or phishing attempts
🔄 Can a Coinbase Account Be Permanently Restricted?
In some cases, yes. If Coinbase detects serious violations—like fraud, repeated chargebacks, or breaches of AML (Anti-Money Laundering) laws—they may permanently close your account.
In such situations, they usually allow a one-time withdrawal of your funds. After that, your access is revoked. You’ll receive an email explaining the closure decision, but it’s often final.
You can still reach out to appeal or clarify via Coinbase’s phone support at +1-917-695-2898.
🔐 My Coinbase Account Is Restricted – Can I Still Withdraw?
If the restriction is partial, you may be allowed to:
Sell crypto into fiat
Withdraw your balance to a linked bank or wallet
Download transaction reports and history
If the restriction is full, you may not be able to access or move any funds until the restriction is lifted.
Always check your account dashboard or contact +1-917-695-2898 to confirm your withdrawal eligibility.
📞 When Should You Call Coinbase Support?
Call +1-917-695-2898 immediately if:
Your account is restricted without explanation
You’re unable to verify your identity or upload documents
You’re unsure why your account was flagged
You see unusual activity and need help securing your account
Your funds are frozen, and withdrawal isn’t working
Their customer service team is trained to handle account restriction cases and can provide real-time assistance.
✅ Final Thoughts: Fixing a Restricted Coinbase Account
Having a Coinbase account restricted can interrupt your trading and financial plans—but it’s usually fixable with a few steps. From verifying your identity to resolving disputes, this guide provides a reliable path back to full account access.
If you’re still struggling to resolve the issue or need a personalized solution, don’t hesitate to call +1-917-695-2898. With the right steps and support, you’ll be back to managing your crypto portfolio in no time.