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I have received my package and there is a mistake in my order, what should I do?

Updated over 3 months ago

What should I do if I received the wrong product?

If you’ve received the wrong item, you can register an exchange at this link using your six-digit order number and the email address used at checkout. Select “Exchange” and then “Wrong item received” as the reason. In the next step, choose the correct product variant.

For any other order-related issues, please contact our customer service team.

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