1. Register your return here by using your six-digit order number and the email address used to place the order to receive your return label.
2. Place the items, as well as your order receipts, in the original package. If the original outer package is not available a similar sized package must be used.
3. Attach the return label on top of the original shipping label.
4. If you live outside of the EU, you must print the commercial invoice that was sent to you invoice twice.
5. Place one copy of the commercial invoice inside the box as well as one copy on the outside of the box.
6. Sweden: Download the QR code and bring it together with your parcel to your closest PostNord access point. The return label will be printed out by PostNord. You can also drop off at our store on Nybrogatan 3 in Stockholm with no return fee.
Rest of the world: Drop the parcel at your closest UPS access point with the shipping label and commercial invoice visible.
All items returned must be unworn, unused and in the same condition as when received. The items must have all tags, including original packaging materials. Once we receive your return and the above conditions are met, the return will be processed.