Sweden: 60 SEK via post, free when dropping off at our store on Nybrogatan 3 in Stockholm
Rest of the world: Free
Exchanges: Free
Jeanerica offers a pre-paid return shipping label on all full price orders. Register your return here to receive your return label.
Please note that sale products are not eligible for free returns. Return cost:
SWEDEN
100 SEK
UNITED STATES
10 USD
UNITED KINGDOM
10 GBP
NORWAY
100 NOK
EU
10 EUR
REST OF THE WORLD
10 USD
If an order contains both full price and sales items the following applies:
If the entire order is returned, return fee is applied
If only sales items are returned, return fee is applied
If only full price items are returned we offer free return
Why haven’t I received the refund for my return?
Once your return arrives at our warehouse, it can take up to 7 business days to process.
As soon as it’s processed, your refund will be issued automatically to the original payment method. Most refunds arrive within 7 business days, but for some credit cards it may take up to 30 days for the funds to appear. If you’re unsure, we recommend checking with your bank.